Celebrating Our Customers: Success Stories With Our Brand
The Challenge: Recurring Issues and Reactive Repairs Earlier this year, we got a call from the office manager of a growing IT company in Ahmedabad. They had been struggling with constant minor issues — broken chairs, flickering lights, leaky washroom taps, jammed sliding doors — that were eating up their team’s time and energy. Their problem? They were treating maintenance as an emergency, not a system. And it was costing them 1. The Situation Before MendMate Staff had to log complaints manually Different vendors for plumbing, electrical, and carpentry Delays in response time Budget overruns due to repeated quick fixes The team was frustrated, and small issues were snowballing into big distractions. 2. Our Solution: Smart Monthly Maintenance Plan We sat down with them to understand their routine issues and proposed a simple plan: One point of contact Monthly preventive checks Same-day service on call Fixed monthly cost to control budget We assigned a dedicated technician who now visits every week for check-ups and also handles urgent fixes. 3. The Results (Within 60 Days) 40% drop in maintenance-related complaints Saved 10+ hours/month of internal team time Reduced ad-hoc repair costs by 30% Higher team satisfaction (they even left us a Google review!) What the Client Said “We never realized how much time we were wasting chasing multiple vendors. With MendMent, things just get fixed — on time and without drama.” — Rene Y, Admin Head, NetSphere Technologies Maintenance That Works With You This story isn’t unique. Many offices face the same issues — small problems piling up, draining resources, and creating stress. If you’re managing a workspace, rental property, or co-working space — we can help bring order to the chaos.